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Empower Your Organization with Proven Collaboration Tools and Strategies
Empower Your Organization with Proven Collaboration Tools and Strategies
Simplify Communication
Simplify Communication
Streamline Processes
Streamline Processes
Strengthen the Organization
Strengthen the Organization
See how this scalable community site example uses a powerful request portal and other tools to simplify condo management and communication.
See how this scalable community site example uses a powerful request portal and other tools to simplify condo management and communication.
See the Challenges in Action
See the Challenges in Action
Designing Without Feedback from Beneficiaries and Stakeholders
Designing Without Feedback from Beneficiaries and Stakeholders
Knowledge, Help, and Training are Difficult to Find or Obsolete
Knowledge, Help, and Training are Difficult to Find or Obsolete
Lack of Leadership Support
Lack of Leadership Support
Lack of Technical Training or Experience
Lack of Technical Training or Experience
No Proper Research and Development Team or Skills
No Proper Research and Development Team or Skills
No Easy Methods to Curate Ideas or Properly Communicate Requirements
No Easy Methods to Curate Ideas or Properly Communicate Requirements
Application Integration Issues
Application Integration Issues
Analysis of Alternatives Not Performed - No Determination of Which Solution Performs Each Requirement Best - Persuasive Sales Tactics Win Instead of the Best Overall Solution
Analysis of Alternatives Not Performed - No Determination of Which Solution Performs Each Requirement Best - Persuasive Sales Tactics Win Instead of the Best Overall Solution
Cybersecurity, Privacy, and Accessibility are Not a Priority for the Application Provider, Program Team, or Leadership
Cybersecurity, Privacy, and Accessibility are Not a Priority for the Application Provider, Program Team, or Leadership
Non-Intuitive Interfaces: Sometimes this is on the Application Provider or Those Configuring Your App
Non-Intuitive Interfaces: Sometimes this is on the Application Provider or Those Configuring Your App
Non-Intuitive Interfaces: Sometimes this is on the Requirements Provider or Acquisition Team
Non-Intuitive Interfaces: Sometimes this is on the Requirements Provider or Acquisition Team
Historical Information is Difficult to Find
Historical Information is Difficult to Find
Tradition vs. Progress: Automation is Not Considered or Utilized
Tradition vs. Progress: Automation is Not Considered or Utilized
People Creating Their Own Hurdles and Red Tape Through Rigid Policies, Processes, and Procedures
People Creating Their Own Hurdles and Red Tape Through Rigid Policies, Processes, and Procedures
Follow-Ups to Customers are Not Performed Prior to Closing Support Requests
Follow-Ups to Customers are Not Performed Prior to Closing Support Requests
Request are Typically Sent to a Person or Group Unable to Directly Support the Requester
Request are Typically Sent to a Person or Group Unable to Directly Support the Requester
Service Level Agreements (SLAs) in Service Management Systems Could Track Response to Customer Times or Time Until Resolution from Support Agents But are Not Used
Service Level Agreements (SLAs) in Service Management Systems Could Track Response to Customer Times or Time Until Resolution from Support Agents But are Not Used
This One is Not About SLAs: She Just Finished Her Day After Doing Some Great Work, So Now This is Her Time - Remember: People are Your Most Important Assets
This One is Not About SLAs: She Just Finished Her Day After Doing Some Great Work, So Now This is Her Time - Remember: People are Your Most Important Assets
No Import/Export Functionality to Preserve Historical Information When Migrating or for Backup Purposes
No Import/Export Functionality to Preserve Historical Information When Migrating or for Backup Purposes
Assets are Not Tracked, Related to Each Other Properly, or Related to Service Management Requests
Assets are Not Tracked, Related to Each Other Properly, or Related to Service Management Requests
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